Exchange & Returns

Return and Exchange Policy:

Hey there! We're thrilled you've got your eye on our awesome shoes! šŸ˜„ Just a quick heads up: if by any chance the size isn't a perfect match, no worries at all! We're happy to help you exchange it for the right one. Simply shoot us an email at withinĀ 24 hours of getting your shoes, and we'll get the ball rolling!Ā All our collections are production on demand and all stocks are made as per pre-orders, therefore, we do not acceptĀ cancellations.

To make sure everything goes smoothly, kindly send the shoes back in their original packaging with the tags still on. That way, we can speed up the process and make sure you get the perfect fit. Once we give the green light for the exchange, we'll take care of picking up the item and sending the new one your way. Just a heads up, there's re-shipping feeĀ of Rs.150 fee per pair for this, but trust us, it's totally worth it for those snug and stylish shoes!

Thanks a bunch for choosing Flatheads ā€“ we're here to make sure your experience is as fantastic as your new kicks! šŸŒŸ