







Designed for all-day comfort




Stay fresh through the day in the naturally cool Aurea. First time in India, made with 100% bamboo yarn.
Why Aurea?
- So cool, it’s hot: Made for the Indian tropical climate.
- Like Tees for your feet: Naturally cool bamboo uppers.
- Go sockless: Moisture wicking and antimicrobial.
- A spring in your step: Ultra-lightweight.
- Your go-to shoe, every day: Optimized for 14+ hours of comfort.
Materials:
- Upper: Natural Bamboo knit-fibre
- Insole: PU foam
- Sole: EVA
Styling:
- Subtle, elegant, minimalistic, stylish
- Perfect for: Semi-formal or casual all-day dressing
- Best Paired With: Jeans, Chinos, Joggers, Shorts, Semi-formals - everything in your wardrobe!
- 5 authentic colors: Marine, Pepper, Slate, Tofu, Treebark
Shipping policy:
- Free shipping.
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Delivery usually take 2-9 working days depending on your location:
- Metros: 2-4 days
- Other cities: 4-5 days
Exchanges and Returns Policy:
- Free exchanges and returns for 7 days from date of delivery for unused shoes with tags intact.
- For items purchased on "Buy one shoe and get 2nd shoe at 50% off", if the the higher value item is returned, refunded amount will have the discounted amount deducted.
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Write to us at rescue@flatheads.in with your order ID
The Flatheads Aurea is designed and manufactured in India.
Exchange Policy
Shoes & T-shirts
Flatheads shoes and t-shirts are eligible for exchange if the product is unused, undamaged, clean and with the tag and box, all within 7 days of delivery. Items bought on Clearance Sale discount are not eligible for exchange. Exchange is applicable only for sizing and fit issues. Please email us on rescue@flatheads.in with your order ID to initiate the exchange.
Face Mask
Flatheads KN95 Face Masks are not eligible for exchange/return for hygiene and safety reasons.
Return Policy
Flatheads shoes and t-shirts are eligible for return if the product is unused, undamaged, clean and with the tag and box, all within 7 days of delivery. Items bought on Clearance Sale discount are not eligible for returns. For items purchased on "Buy one shoe and get 2nd shoe at 50% off", if the the higher value item is returned, refunded amount will have the discounted amount deducted.
Refund Policy
Refunds for returned items will initiated once the item passes our quality check. This will typically be within a week from date of return pickup.
For COD orders refunds will be provided via store credit equivalent to the total order value. We cannot refund the amount by any other method, such as UPI or bank transfer.
Shipping Policy
We deliver everywhere across India except containment zones.
Delivery happens in 2-5 days from date of order, depending on your location. We dispatch orders within 24 hours. Orders placed on Friday post 2 p.m, are dispatched on following Monday or the next working day.
Delivery timelines:
- Metros 2-4 days
- Other cities 5-9 days
Shoes
What are Flatheads uppers made of?
What are Flatheads soles and insoles made of?
Why are the insoles detachable?
How durable are my Flatheads?
How long will a pair of Flatheads last me?
How comfortable are my Flatheads?
Are Flatheads weather resistant?
What colours do Flatheads come in?
Will the colour of my Flatheads bleed or fade?
Are Flatheads eco-friendly?
Can Flatheads be used for athletic purposes like running, gym, and training?
Will I sweat a lot in Flatheads?
Why are Flatheads expensive?
Payments
What all payment methods do you accept?
- Cash on Delivery (for eligible pincodes only)
- Net Banking
- Credit/Debit Cards
- UPI
- Wallets - Payzapp, Mobikwik, Ola Money, Airtel Money, Freecharge
Can I pay COD (cash on delivery)?
Check COD Availability
- Cash on delivery is only accepted for orders above Rs. 2000 and below Rs. 8000. Pre-orders are not eligible for COD.
- Cash on delivery is only serviceable in specific cities and pin codes. You can check if your location is eligible for COD via the availability checker above.
- In case of COD orders, order confirmation will be required from the recipient over call. Orders will not be dispatched until phone confirmation is completed.
- COD payment can be accepted by cash or credit/debit card. E-vouchers, store credit or foreign currency cannot be accepted as mode of payment.
- For COD orders refunds will be provided via store credit equivalent to the total order value. We cannot refund the amount by any other method, such as UPI or bank transfer.
- Any dispute arising due to COD is subject to the jurisdiction of Bangalore, Karnataka.
Can I buy Flatheads outside India?
Money got deducted from my card/account but the order was not confirmed. Can you please help?
Sizing
I have wide feet. What do I do?
I don't know my size, how do I buy these awesome sneakers?
Do you make half sizes?
I wear X brand, what size Flatheads will fit me?
Do you have sizes larger than India/UK 12?
Do you make sizes smaller than India/UK 6?
The shoes I want are out of stock. What do I do?
Masks
Are Flatheads masks suitable for everyday wear?
Are Flatheads masks reusable?
Are Flatheads masks washable?
Can Flatheads masks be shipped anywhere in India?
Can I return the masks if I don't like them?
Shipping & Returns
How long does it take to ship my Flatheads?
Delivery timelines:
- Metros 2-4 days
- Other cities 5-9 days
What if I receive a damaged product?
What is the return policy?
What is the exchange policy?
What is the return/exchange process?
Do you ship Flatheads abroad (outside India)?
Shoe Care
How do I clean my Flatheads?
Have more questions? You can call or Whatsapp us on 7760703591 to receive help directly from our team.
Facing an issue?
If you're facing trouble with placing an order or deciding which shoe to buy, drop us an email at rescue@flatheads.in and we'll sort it out super quick! You can also call us at +91 7760 703 591
Our address for consumer complaints:
#3070, 11th Main Rd,
HAL 2nd Stage, Indiranagar,
Bengaluru, Karnataka - 560008
India
Just want to say hello?
Hit us up at hey@flatheads.in and we'll chat.