







Designed for all-day comfort




India's first, 100% natural bamboo yarn shoes to keep you cool all day!
Why Aurea?
- We're so cool, it’s hot: Naturally cool bamboo uppers.
- We know you: Made specially for the Indian tropical climate.
- You can go au natural (sock less): Moisture wicking and antimicrobial.
- They let you walk on air : Ultra-lightweight.
- They can go all day: Designed for 14+ hours of comfort.
Materials:
- Upper: Natural Bamboo knit-fibre
- Insole: PU foam
- Sole: EVA
Styling:
We love how unique your style can be. Here are some looks that we've tried out anyway:
- Subtle, Elegant, Minimalistic
- Perfect for: Semi-formal or Casual all-day looks
- Best paired with: Jeans, Chinos, Joggers, Shorts, Semi-formals- everything you already have.
- Limited Edition Colors: Marine, Pepper, Slate, Tofu, Treebark
Shipping policy:
- Brace yourselves... We have FREE shipping on prepaid orders.
- ₹100 shipping fee applicable for COD orders.
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Delivery usually take 2-5 working days depending on your location:
- Metros: 2-4 days
- Other cities: 4-5 days
Exchanges and Returns Policy:
- Free exchanges & returns for 7 days from the date of delivery for unused shoes with tags intact.
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Write to us at rescue@flatheads.in with your order ID
The Flatheads Aurea is designed and manufactured in India.
Exchange Policy
Shoes & T-shirts
Flatheads shoes and t-shirts are eligible for exchange if the product is unused, undamaged, clean and with the tag and box, all within 7 days of delivery. Items bought on Clearance Sale discount are not eligible for exchange. Exchange is applicable only for sizing and fit issues. Please email us on rescue@flatheads.in with your order ID to initiate the exchange.
Shoe Cleaner & Face Mask
Helios Super Sneaker Cleaner and Flatheads KN95 Face Masks are not eligible for exchange/return.
Return Policy
Flatheads shoes and t-shirts are eligible for return if the product is unused, undamaged, clean and with the tag and box, all within 7 days of delivery. Items bought on Clearance Sale discount are not eligible for returns.
Refund Policy
Refunds for returned items will be initiated once the item passes our quality check. This will typically be within a week from date of return pickup.
For COD orders refunds will be provided via store credit equivalent to the total order value. We cannot refund the amount by any other method, such as UPI or bank transfer. Shipping fee for COD order is non-refundable.
Shipping Policy
We deliver everywhere across India except containment zones.
Delivery happens in 2-5 days from date of order, depending on your location. We dispatch orders within 24 hours. Orders placed on Friday post 2 p.m, are dispatched on following Monday or the next working day.
Delivery timelines:
- Metros 2-4 days
- Other cities 4-5 days
Shoes
What are Flatheads uppers made of?
What are Flatheads soles and insoles made of?
Are the insoles detachable?
How durable are my Flatheads?
How long will a pair of Flatheads last me?
How comfortable are my Flatheads?
Are Flatheads weather resistant?
What colours do Flatheads come in?
Will the colour of my Flatheads bleed or fade?
Are Flatheads eco-friendly?
Can Flatheads be used for athletic purposes like running, gym, and training?
Will I sweat a lot in Flatheads?
Why are Flatheads expensive?
We promise that we are worth every penny you spend. Give us a try.
Payments
What all payment methods do you accept?
- Cash on Delivery (₹100 shipping fee applicable for COD orders)
- Net Banking
- Credit/Debit Cards
- UPI
- Wallets - Payzapp, Mobikwik, Ola Money, Airtel Money, Freecharge
Can I pay COD (cash on delivery)?
- ₹100 shipping fee applicable for COD orders.
- In case of COD orders, order confirmation will be required from the recipient over call. Orders will not be dispatched until phone confirmation is completed.
- COD payment can be accepted by cash or credit/debit card. E-vouchers, store credit or foreign currency cannot be accepted as mode of payment.
- For COD orders refunds will be provided via store credit equivalent to the total order value. We cannot refund the amount by any other method, such as UPI or bank transfer. Shipping fee for COD order is non-refundable.
- Any dispute arising due to COD is subject to the jurisdiction of Bengaluru, Karnataka.
Can I buy Flatheads outside India?
Money got deducted from my card/account but the order was not confirmed. Can you please help?
Sizing
I have wide feet. What do I do?
I don't know my size, how do I buy these awesome sneakers?
Do you make half sizes?
I wear X brand, what size Flatheads will fit me?
Do you have sizes larger than India/UK 12?
Do you make sizes smaller than India/UK 6?
The shoes I want are out of stock. What do I do?
Masks
Are Flatheads masks suitable for everyday wear?
Are Flatheads masks reusable?
Are Flatheads masks washable?
Can Flatheads masks be shipped anywhere in India?
Can I return the masks if I don't like them?
Shipping & Returns
How long does it take to ship my Flatheads?
Our Delivery timelines are as follows:
- Metros 2-4 days
- Other cities 4-5 days
What if I receive a damaged product?
What is the return policy?
The Kapow 2.0 Chalk is only eligible for exchanges.
What is the exchange policy?
What is the return/exchange process?
For COD orders, refunds are provided via store credit equal to the total order value. We don't refund the amount by any other method, such as UPI or bank transfer. Shipping fee for COD order is non-refundable.
Shoe Care
How do I clean my Flatheads?
Something else on your mind? Call or Whatsapp us on 7760703591 to talk to our ridiculously friendly team!
Feeling lost? We're here to help.
Picking the right shoe can be hard. Very hard. So many colours, styles and fits to choose from, oh boy is it confusing!
But that's where we come in. We've spent so many long hours on our shoes that we know them like the back of our hand(feet, in this case).
Drop us an email at rescue@flatheads.in and we'll sort out any query in a jiff! You can also call us at +91 7760 703 591
Want to work with us? Reach us here.
Business: enquiries@flatheads.in
Corporate gifting, sales, etc. : corporates@flatheads.in
Influencers: influencers@flatheads.in
Stalking us? We'll make it easier!
Our address for consumer complaints:
#3070, 11th Main Rd,
HAL 2nd Stage, Indiranagar,
Bengaluru, Karnataka - 560008
India
We don’t (shoe)bite. Come say hi!
Hit us up at hey@flatheads.in to break some ice.